01 Create New Customer/Contact
Go to Customers → Add Customer.
- Create an individual with one primary contact, or a company with multiple contacts.
- The primary contact receives emails and portal notifications.
- Set contact type (Customer, Past-Customer, Non-Customer) and prospect status.
- Portal login uses a unique username and password for the primary contact.
02 Customer Update
The customer list shows all accounts; open any row to manage the full relationship.
- Edit company details, addresses, phones, and emails.
- Add notes, proposals, estimates, invoices, tasks, media, and reminders.
- Switch primary contact when account ownership changes (portal username stays unless you change it).
- Export the list via DataTables for reporting.
03 Customer Notes & Contacts
Use the customer sidebar to manage sub-records without leaving the account.
- Notes — internal comments visible to staff with contact access.
- Contacts — additional people at the company; one remains primary.
- Addresses — billing/shipping locations linked to the customer.
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